Frequently asked questions

 

 


What are the UK postage and packaging costs?

All mounted and framed pictures are sent by secure and speedy couriers

UK postage for mounted  prints: FREE
 
UK postage for framed prints: £14.50 (order two or more framed prints and pay just one lot of postage)
 
UK postage for a pack of 5 greeting cards: FREE
 
UK postage for Mug and Coaster gift sets: £2.50 each
 
UK postage for Puzzles: £2.90 (up to 3 puzzles)

What are the INTERNATIONAL postage and packaging costs?

If you wish to place a order from overseas then please email us on info@jamesgreenart.co.uk  

International postage for unframed prints: These generally work out at around £10.00 but please contact us and we will give you an exact price to your destination (order two or more prints and pay just one lot of postage- Please note for international orders no mounts are supplied to keep the costs as low as possible)

International postage for framed prints:  N/A (Sorry we do not post glazed pictures overseas)

International postage for pack of 5 greeting cards: (contact us for prices to your destination)

International postage for Mug and Coaster gift sets: N/A (contact us for prices to your destination)

International postage for Puzzles:  (contact us for prices to your destination)

How quick will I receive my order?

Framed prints are normally dispatched on the same or next day of your order and posted out with Royal Mail Parcel Force 24 hour, so around 1 to 2 days.  You can also request a day you wish to receive your order - please ask when ordering. 

Mounted prints will arrive between 3-5 working days of your order. (however if you wish to receive your order faster then you can pay an extra £6 postage and your order will then be dispatched with Royal Mail Special next day service - please ask for this service)

Greeting cards, mugs and coasters are sent by 1st class Royal Mail